Payments initiation at Neon Bank

UI/UXNeon Bank

Open Finance payment initiation project, designing the full experience of data sharing, consent management, transmission, and payments.

RoleProduct Designer
Timeframe3 months
ToolsFigma
Payments initiation at Neon Bank
Designed by
Sara Lobo®
Date
2022
Category
UI/UX

Context

Open Finance regulation gave Brazilian users the right to move money between institutions from wherever they choose. As phase 3 of Neon's regulatory Open Finance program, the payment initiator lets users bring money into Neon and pay via Pix through Open Finance connections — built on top of the consent and data-sharing foundations of the earlier phases.

The problem

Open Finance introduces complex, highly regulated, and fragmented journeys, with multiple technical steps that are hard for users to understand. The lack of a unified experience created friction, reduced trust, and limited adoption.

The solution

I led and designed the entire Open Finance experience, covering consent, data sharing, transmission, and payment initiation. I structured the information architecture, flows, and interface end to end, turning regulatory requirements into a clear, predictable, and trustworthy journey.

Results

  • End-to-end Open Finance foundation
  • Unified regulated flows
  • Scalable payment initiation

The project unifies consent, data, and payments into cohesive flows, reducing friction and establishing the foundation of Neon's Open Finance ecosystem.

Screens

The Open Finance hub: payments, sharings and third-party consents in one place.
The Open Finance hub: payments, sharings and third-party consents in one place.
Choosing the source institution to bring money from.
Choosing the source institution to bring money from.
Pix payment entry — initiation integrated into the familiar payment mental model.
Pix payment entry — initiation integrated into the familiar payment mental model.
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